Refund Policy

Products sold are guaranteed to be fresh upon delivery.

For faulty products, kindly provide:

1) Photo Evidence
2) Documentation of purchase
3) Contact us at +6016-830 2551 within 24 hours for a return authorization form 

We will notify you once we’ve received and inspected supporting evidence materials and understanding the chronology of handling the product , and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.